55th Medical Group - Offutt Air Force Base > Health Services (2024)

Main Pharmacy

The main pharmacy fills prescriptions ordered during visits at the clinic.

New prescriptions MUST BE activated through one of these options:

  1. Text “Get in line” to 833-338-1720 to use our text activation system. You’ll need the DODID# for each patient needing prescriptions activated. Choose the Offutt AFB Clinic Pharmacy.
  2. Check-in at the pharmacy kiosk to activate your ordered prescription(s).

Once processed, the pharmacy will hold prescriptions for seven duty days before medications are returned to stock. Patients must submit prescription renewal requests (when prescription has expired or has no refills remaining) to their Primary Care Manager (PCM).

Share your Main Pharmacy compliments, comments, or concerns with the Interactive Customer Evaluation application and let your voice be heard. https://ice.disa.mil/index.cfm?fa=card&sp=129852

Satellite Pharmacy
The lobby is open for pick-up and handwritten prescription drop-off. The satellite pharmacy processes all prescription refills. If you have a prescription from a TRICARE network or non-network doctor, you may fill it here, as long as it’s available on our Basic Core Formulary.

The MHS GENESIS Patient Portal now allows prescription refill requests. Learn more at https://tricare.mil/mhsgenesisrxrefills. Refills can be requested through the telephone refill line at 402-294-4758. Prescription refills will be ready for pickup


duty days after request. Refills not picked up after seven duty days are returned to stock.

All new prescriptions MUST BE activated before going to the pharmacy. We have three options for activating prescriptions:

  1. Text “Get in line” to 833-338-1720 to use our text activation system, which will guide you through the process. You’ll need the DOD Benefit ID# for each patient needing prescriptions activated, then choose the Offutt AFB Satellite Pharmacy.
  2. Visit the MHS GENESIS Patient Portal and send a new message to the Offutt BX Satellite Pharmacy (search for Offutt BX in the To field).
  3. Call the pharmacy staff at 402-294-3228 or 294-3229.

This service can also be used to check if your provider has entered a new prescription, see if certain medications are in stock or to verify receipt of electronic or faxed prescriptions sent from off-base providers to the Satellite Pharmacy. All prescription renewals with no refills remaining must be requested from the patient’s Primary Care Manager .

ScriptCenter Kiosk

The Satellite Pharmacy also offers ScriptCenter kiosk pickup. This secure, convenient, and private way allows you to pick up prescriptions (not refrigerated) during BX operating hours, even if the Satellite Pharmacy is closed.

First, you need to complete a one-time enrollment at a ScriptCenter kiosk. To do this, scan your military ID card (Common Access Card or Uniformed Services ID Card), enter your date of birth, and create a password and four-digit pin. To pick up your medications the first time, you must have a current prescription number. Once you create an account, you can use your fingerprint, ID card, or password with your four-digit pin to unlock and get your medications.When refilling your prescription, select “ScriptCenter kiosk” as your pickup location.

For more information on the ScriptCenter kiosk, contact the pharmacy staff.
Share your Satellite Pharmacy compliments, comments, or concerns with the Interactive Customer Evaluation application and let your voice be heard. https://ice.disa.mil/index.cfm?fa=card&sp=129860

TRICARE Formulary

The TRICARE Formulary is a list of generic and brand-name prescription drugs covered by TRICARE. You can search the TRICARE Formulary to:

  • See how much it costs and where you can get it filled
  • See if your prescription needsprior authorization
  • Look up the medical necessity criteria
  • Get the prior authorization and medical necessity forms for your prescription

Other Pharmacy Options

As a TRICARE beneficiary, you have other pharmacy options:

  • You can use the TRICARE Pharmacy Home Delivery to have prescriptions sent to your home. This is the least expensive way to fill prescriptions after filling it here.
  • If you need a prescription filled after hours or when traveling, use a TRICARE network pharmacy.

Special Drug Requests

Special Drug Requests are medications that we do not regularly carry on our Formulary. Your primary care manager may enter a Special Drug Request directly through our computer system. Pharmacy staff will contact you with any questions and/or to notify you that your prescription is available for pick-up.

Prescriptions for Special Drug Requests from a non-military/off-base provider must be submitted to your PCM for submission and review. The original paper prescription from the off-base provider must be delivered to the Satellite Pharmacy for validation and if approved, the Pharmacy staff will contact you when your prescription is available for pick-up at the Satellite Pharmacy.

55th Medical Group - Offutt Air Force Base > Health Services (2024)


Does Offutt AFB have a hospital? ›

Medical care at Offutt Air Force Base is provided by the Ehrling-Bergquist Clinic which provides medical services to those enrolled in TRICARE Prime. There are no emergency services at the clinic.

What happened to Offutt AFB? ›

On March 16, 2019, Offutt Air Force Base suffered a devastating flood, causing millions of dollars in damage to infrastructure and displacing more than 3,200 personnel. Now, reconstruction and rebuilding are in full swing under the guidance and leadership of the Offutt Flood Rebuild Program Management Office.

How do I request medical records from Offutt AFB? ›

To request a copy of your medical records, complete the appropriate form and fax to (402) 294-7314. Ehrling Bergquist Clinic is committed to providing patients with the fundamental right to considerate care that safeguards their personal dignity and respects their cultural, psychosocial, and spiritual values.

What is Offutt AFB known for? ›

At 12:01 a.m., Nov. 9, 1948, Offutt gained national prominence when it became the host base for Strategic Air Command headquarters. With the disestablishment of SAC June 1, 1992, Offutt transitioned to Air Combat Command and became the host for the United States Strategic Command's headquarters.

What is the biggest USAF hospital? ›

David Grant USAF Medical Center.

Does the USAF have hospitals? ›

On 21 October 1988, the medical center moved from “the Hospital on the Hill” to its current location, a state-of-the-art, modern medical center, located on the northwest portion of the base with a separate gate entrance.

What kind of base is offutt AFB? ›

Offutt Air Force Base is home of the 55th Wing, the Fightin' Fifty-Fifth, which is the largest wing in Air Combat Command and the second largest in the Air Force. Offutt is a beautiful community situated near the Missouri River in the rolling hills of southeastern Nebraska.

How many people are stationed at the Offutt Air Force base? ›

Offutt is one of Nebraska's largest employers, with 8,000 military and civilian personnel. Nearly 32,000 military, civilians, contractors, dependents and retirees make their home in the area.

Where to live when stationed at Offutt AFB? ›

The majority of Offutt AFB families find themselves living on base, in Papillion, Bellevue, or in neighborhoods of Omaha. However, La Vista, Plattsmouth, and Pacific Junction are additional possibilities.

Where are military medical records kept after retirement? ›

Military Retirees, Medical Treatment Record Holdings:

The military medical facilities transfer retiree records to the NPRC, generally after 1-5 years of inactivity. If possible, contact the last medical treatment facility to determine if records have been retired to the NPRC before sending a request.

How do I get my USAF medical records? ›

E-mail, mail or fax a signed SF-180 to AFPC's military personnel records section. The form can be emailed to AFPC/DP1OR Military Records Incoming at dpsomp.incoming@us.af.mil, faxed to 210-565-3124 (DSN 665-3124) or mailed to the AFPC address on the back of the form.

How do I get my old Air Force medical records? ›

To request a complete copy of your health record, you'll need to submit a Request Pertaining to Military Records (SF 180) to the applicable organization as identified on the form. Requests can also be made in person to your last home military hospital or clinic.

Does offutt afb have on base housing? ›

Basic Allowance For Housing (BAH) gives active service members two options for housing; living on base or finding a home off-base within the community.

What is the busiest Air Force base in the US? ›

Travis Air Force Base is the busiest Air Force Base in the US, in regards to the handling of cargo and passengers, and is also well regarded for delivering humanitarian aid throughout the world.

How many aircraft are at Offutt AFB? ›

The 55th Wing, headquartered at Offutt Air Force Base, Nebraska, is Air Combat Command's largest wing with a budget of more than $477 million annually, 49 aircraft, 32 squadrons and more than 7,000 employees.

What is a military field hospital called? ›

A Combat Support Hospital (CSH, pronounced "cash") is a type of modern United States Army field hospital. The CSH is transportable by aircraft and trucks and is normally delivered to the Corps Support Area in standard military-owned demountable containers (MILVAN) cargo containers.

Does Davis Monthan have a hospital? ›

Tucson and Davis-Monthan's medical community flourishes with 10 hospitals providing a combined total of about 2,926 beds.

What is the hospital called on a army base? ›

Military hospitals and clinics are also referred to as Click to closeDirect CareDirect care refers to military hospitals and clinics, also known as “military treatment facilities” and “MTFs.”direct care, military treatment facilities or MTFs.

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